Contract audit and optimization of the multi-cloud commitment portfolio

Renegotiation of IaaS and managed services contracts misaligned with actual usage. Commitment management pooled to maximize coverage at group scale.

01 Challenges and context

Context and strategic stakes

Historically, this global industrial client had signed massive outsourcing and Cloud provisioning contracts (Google Cloud for IaaS, IBM for managed services) during a period of hyper-growth. Years later, these rigid contracts proved misaligned with actual consumption. Ambiguities regarding operational responsibility sharing led to legal risks, while decentralized management of financial commitments (Reservations, CUDs, Savings Plans) caused nearly 10% in direct losses due to over-commitment. The Executive Leadership aimed to restore its sovereign negotiation power with its suppliers.

02 Work carried out

Approach and methodology

We conducted a comprehensive contractual audit of the master agreements linking the group to Google and IBM, including an in-depth review of billing conditions for underlying software layers (Oracle, VMware, IBM licenses). This due diligence identified ambiguous clauses, coverage gaps, unfulfilled SLAs, and cross-responsibility interfaces between the managed service provider and the hyperscaler, producing a risk map submitted to the IT and Procurement Executive Committees.

03 Outcomes achieved

Results and indicators

10 %

initial direct losses

25 %

FinOps efficiency improvement

20 %

contractual risk reduction

  • Sovereignty regained: Successful review and renegotiation of 3 major group master agreements.

  • FinOps profitability: Substantial 25% improvement in the efficiency of subscribed Cloud pricing commitments.

  • Legal security: 20% reduction in contractual risk exposure through the elimination of legal grey areas in contracts.